We've got you covered.
These are easy steps to care for your topper :
Before cleaning your topper, make sure to remove any debris (loose hair & small particles) with a gentle vacuum. You may also brush or gently shake your topper.
In case of spills or stains, you can spot wash with a mild detergent without added bleach or whiteners. Gently dab the affected area with a solution of water and mild detergent to remove any dirt. Then, wipe the area with a damp cloth and leave to dry.
Hang the topper in a well-ventilated and sunny area for a few hours and refrain from placing the topper on the bed when it isn’t completely dry.
1.What is our 1 Year Limited Warranty?
This warranty covers any manufacturing defects. The warranty does not cover : (a) wear & tear, (b) normal changes in firmness or softness, (c) stains and discoloration, (d) misuse and/or improper maintenance.
The warranty runs for one (1) year from the date of purchase. It only applies to Toppers purchased from the official website, www.rxd.ph.
2.What will RXD do?
We will repair, replace, or refund the Topper if it proves to be defective in material or workmanship. Kindly email us at firstname.lastname@example.org to submit your warranty claim and we will get back to you as soon as possible.